Got a question? Let us help.

Are there any grants available?

The waEV-charge EV chargers are fully OZEV certified and meet the new June 2022 regulations, therefore it is eligible for all available government grants. Please click here for more information on current grants.

Other commonly asked questions

Do I need to create an account?

Yes. You will need a waEV-charge account to use waEV-smart.

Can waEV-charge models be daisy chained?

At current our units cannot be daisy chained.

The charger is not connecting to the customers WiFi, what should I do?

If not connecting straight away, please reset the charger as well as close down and restart  the waEV-charge installer app, you should now be able to connect to the relevant WiFi connection.

Where can I find support in the app?

Tap the menu icon in the top-right corner of the app to access FAQs, support, live chat and additional information.

Will more vehicles be supported in the future?

Yes. The integrated vehicle compatibility list is actively being expanded to support additional vehicle manufacturers.