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Are you compatible with Octopus Intelligent Go?

Our chargers and smart app are compatible with all Octopus tariffs, including Octopus Intelligent Go.

https://octopus.energy/intelligent-octopus-go/eligibility/

Other commonly asked questions

Am I eligible for flex charging rewards?

Customers must have a compatible waEV-charge charger, a SMETS2 smart meter installed and communicating correctly, an eligible dual rate electricity tariff and a compatible charging setup connected to waEV-smart.

What if I need more charge than my off-peak schedule allows?

If you need additional charging outside of your normal off-peak hours, you can either use Boost mode or temporarily extend your tariff schedule settings within the app.

What is the Charger Lock function?

The Charger Lock function is coming soon. Once available, charging outside of your configured off-peak tariff window will be restricted unless Boost mode is manually activated.

My smart charging isn’t starting.

Please ensure your charging schedule is active, your tariff settings are correct and your vehicle does not have conflicting charging timers enabled.

What happens if my vehicle integration disconnects?

If the integration disconnects for any reason, such as the vehicle manufacturer service going offline, the charger will default to charging at the maximum rate during the configured off-peak charging period, provided the vehicle is plugged in.