Got a question? Let us help.

Can waEV-charge models be daisy chained?

At current our units cannot be daisy chained.

Other commonly asked questions

Where can I find my Access Code?

Your Access Code can be found at the back of the installer manual supplied with your charger.

How long is the warranty on your charger and any equipment installed?

All waEV-charge units come with a three year warranty, any materials installed in conjunction with the waEV-charge e.g. new consumer unit comes with a 12 month warranty.

Will the app show charging costs?

A cost-per-session feature is currently being added, which will allow users to enter their electricity tariff pricing and view estimated charging session costs.

Why do I need to authenticate my energy supplier?

Authentication allows waEV-smart to optimise charging around your tariff and access eligible smart charging features and rewards.

What can waEV-smart do?

waEV-smart allows you to automatically schedule charging during off-peak periods, optimise charging around your energy tariff, connect compatible EVs directly, monitor charging sessions and history, earn rewards and manage your charger remotely.