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Can waEV-charge models be daisy chained?

At current our units cannot be daisy chained.

Other commonly asked questions

Can waEV-smart currently support Smart tariffs?

At present, waEV-smart does not support Smart tariffs where charging must be fully controlled by the energy provider. If Smart is selected during setup, the app will display an error message explaining that this tariff type is currently unsupported due to a control conflict between the supplier-managed charging system and waEV-smart scheduling.

Do our units have dynamic load balancing? If so how do we set the limit?

All waEV-charge 7.4kW models have dynamic load balancing, they come with a CT clamp as standard. Our 22kW range currently offers static load balancing, with dynamic load balancing coming later this year. You can set the grid limit through the waEV-charge installer app.

How do I contact waEV-charge support?

Support options are available directly within the waEV-smart app menu, including FAQs, Live Chat and additional support resources.

What courier do you use?

All online orders are shipped via FedEx.

What happens if my vehicle integration disconnects?

If the integration disconnects for any reason, such as the vehicle manufacturer service going offline, the charger will default to charging at the maximum rate during the configured off-peak charging period, provided the vehicle is plugged in.

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