Got a question? Let us help.

Do I need a waEV-charge charger to use waEV-smart?

Yes. waEV-smart is designed specifically for compatible waEV-charge chargers.

Other commonly asked questions

Will more vehicles be supported in the future?

Yes. The integrated vehicle compatibility list is actively being expanded to support additional vehicle manufacturers.

Are you compatible with OVO Charge Anytime or Octopus Intelligent Go?

Our chargers and smart app work with all Octopus and OVO tariffs, however, as the Octopus Intelligent & OVO Charge anytime tariff requires full control over charging, your car must also integrate with them. You can check your compatibility via the below links:

https://octopus.energy/intelligent-octopus-go/eligibility/

https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers

Am I eligible for flex charging rewards?

Customers must have a compatible waEV-charge charger, a SMETS2 smart meter installed and communicating correctly, an eligible dual rate electricity tariff and a compatible charging setup connected to waEV-smart.

What is a Dual Rate tariff?

A Dual Rate tariff has separate daytime and nighttime electricity rates. waEV-smart will automatically aim to charge your vehicle during the cheaper off-peak periods.

How do grid services and flex charging work?

waEV-smart participates in flexibility services designed to help balance demand on the UK electricity grid. Charging can be intelligently shifted to lower demand periods or times where more renewable energy is available, helping reduce grid strain while still ensuring your vehicle is charged when needed.