Yes. You will need a waEV-charge account to use waEV-smart.
If not connecting straight away, please reset the charger as well as close down and restart the waEV-charge installer app, you should now be able to connect to the relevant WiFi connection.
Please ensure your charging schedule is active, your tariff settings are correct and your vehicle does not have conflicting charging timers enabled.
We only share the information necessary to provide waEV-smart services and calculate rewards, including details such as your email address, property address, MPAN, smart meter data and charger/device information, with our authorised flexibility service operators and trusted partners.
No. Tariffs such as Intelligent Octopus Go, EON Next Smart and OVO Charge Anytime cannot currently be used in conjunction with waEV-smart smart scheduling or rewards. These tariffs require the energy provider to have direct control over charging sessions, which conflicts with waEV-smart scheduling functionality.
Connecting your vehicle can provide more accurate charging data, smarter scheduling and additional backup controls.