Got a question? Let us help.

Do our units have dynamic load balancing? If so how do we set the limit?

All waEV-charge 7.4kW models have dynamic load balancing, they come with a CT clamp as standard. Our 22kW range currently offers static load balancing, with dynamic load balancing coming later this year. You can set the grid limit through the waEV-charge installer app.

Other commonly asked questions

Is there a minimum order?

Our pricing structure is designed for larger orders however we are happy to fulfil anything from 1 x charger up to 1000+ chargers. To benefit from lower pricing however, we suggest a minimum order of 10 or more chargers to truly benefit.

Do I need permissions to install an EV charger?

If the route of cabling or the charger location crosses any boundary lines that are not owned by yourself, permissions would be needed from the relevant authority for it to be installed.

How long is the warranty on your charger and any equipment installed?

All waEV-charge units come with a three year warranty, any materials installed in conjunction with the waEV-charge e.g. new consumer unit comes with a 12 month warranty.

What is the difference between the EV1i and EV1s?

The EV1i is a tethered EV charger meaning it comes with a 5-meter cable attached to plug into your car. The EV1s is untethered meaning you are able to connect your own charging cable. The EV1s does not come with a charging cable.

What courier do you use?

All online orders are shipped via FedEx.