Got a question? Let us help.

Does my vehicle need to be integrated with waEV-smart?

No. Vehicle integration is optional. However, integrating your vehicle allows waEV-smart to read the vehicle state of charge directly, meaning you can set a target battery percentage rather than selecting a specific kWh amount.

Other commonly asked questions

What are the benefits of connecting my vehicle?

Connecting your vehicle can provide more accurate charging data, smarter scheduling and additional backup controls.

How secure are waEV-charge EV chargers?

The waEV-charge EV chargers can only be operated once the unique RFID waEV-Card is swiped or ev.energy smart charging app is activated therefore you’re fully protected from unauthorised use.

Will more vehicles be supported in the future?

Yes. The integrated vehicle compatibility list is actively being expanded to support additional vehicle manufacturers.

Can I order without installation?

Yes! The waEV-charge EV chargers have been designed for a quick & easy install and comes shipped, preconfigured with all setup information therefore any qualified electrician is able to complete the installation.

Am I eligible for flex charging rewards?

Customers must have a compatible waEV-charge charger, a SMETS2 smart meter installed and communicating correctly, an eligible dual rate electricity tariff and a compatible charging setup connected to waEV-smart.