Support options are available directly within the waEV-smart app menu, including FAQs, Live Chat and additional support resources.
If the integration disconnects for any reason, such as the vehicle manufacturer service going offline, the charger will default to charging at the maximum rate during the configured off-peak charging period, provided the vehicle is plugged in.
Yes. You will need a waEV-charge account to use waEV-smart.
During setup, you can configure an Auto Schedule by selecting your required battery percentage and desired ready-by time.
waEV-smart allows you to automatically schedule charging during off-peak periods, optimise charging around your energy tariff, connect compatible EVs directly, monitor charging sessions and history, earn rewards and manage your charger remotely.
Authentication allows waEV-smart to optimise charging around your tariff and access eligible smart charging features and rewards.