During setup, you can configure an Auto Schedule by selecting your required battery percentage and desired ready-by time.
Tap the menu icon in the top-right corner of the app to access FAQs, support, live chat and additional information.
At present, waEV-smart does not support Smart tariffs where charging must be fully controlled by the energy provider. If Smart is selected during setup, the app will display an error message explaining that this tariff type is currently unsupported due to a control conflict between the supplier-managed charging system and waEV-smart scheduling.
waEV-smart rewards are based on the number of eligible smart charging sessions completed each month. Currently, customers completing 3 charge sessions or more will receive £5, 15 charge sessions or more will receive £10, and 30 charge sessions or more will receive £15. Customers must also have a compatible SMETS2 smart meter installed and be on an eligible dual rate tariff to qualify for rewards. Rewards are not guaranteed and are subject to change. waEV-Smart reserves the right to change the amount of rewards at any time via email notice to you.
No. waEV-smart requires its own separate waEV-charge account credentials.
All online orders are shipped on a next day service and dispatched same day if ordered before 12pm.