waEV-smart rewards are based on the number of eligible smart charging sessions completed each month. Customers completing 3 charge sessions or more will receive £5, 15 charge sessions or more will receive £10, and 30 charge sessions or more will receive £15. Customers must also have a compatible SMETS2 smart meter installed and be on an eligible dual rate tariff to qualify for rewards.
Support options are available directly within the waEV-smart app menu, including FAQs, Live Chat and additional support resources.
Yes. waEV-smart is designed specifically for compatible waEV-charge chargers.
Yes. Charging schedules and preferences can be updated within the app at any time.
Yes. Your charger must first be updated to the latest compatible firmware version before app setup can begin.
Yes. Manual charging is still available when needed. Once your vehicle is plugged in, a Boost option will appear on the main Dashboard screen. Selecting Boost will immediately begin charging outside of your smart schedule.