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How do waEV-smart rewards work?

waEV-smart rewards are based on the number of eligible smart charging sessions completed each month. Currently, customers completing 3 charge sessions or more will receive £5, 15 charge sessions or more will receive £10, and 30 charge sessions or more will receive £15. Customers must also have a compatible SMETS2 smart meter installed and be on an eligible dual rate tariff to qualify for rewards. Rewards are not guaranteed and are subject to change. waEV-Smart reserves the right to change the amount of rewards at any time via email notice to you.

Other commonly asked questions

Are you compatible with Octopus Intelligent Go?

Our chargers and smart app are compatible with all Octopus tariffs, including Octopus Intelligent Go.

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https://octopus.energy/intelligent-octopus-go/eligibility/

What should I select if I’m on a Smart tariff?

If your energy provider requires full control of charging sessions, we currently recommend using the provider’s native smart charging functionality rather than waEV-smart scheduling.

How do I contact waEV-charge support?

Support options are available directly within the waEV-smart app menu, including FAQs, Live Chat and additional support resources.

How do waEV-smart rewards work?

waEV-smart rewards are based on the number of eligible smart charging sessions completed each month. Currently, customers completing 3 charge sessions or more will receive £5, 15 charge sessions or more will receive £10, and 30 charge sessions or more will receive £15. Customers must also have a compatible SMETS2 smart meter installed and be on an eligible dual rate tariff to qualify for rewards. Rewards are not guaranteed and are subject to change. waEV-Smart reserves the right to change the amount of rewards at any time via email notice to you.

What is the Charger Lock function?

The Charger Lock function is coming soon. Once available, charging outside of your configured off-peak tariff window will be restricted unless Boost mode is manually activated.