Please check your junk or spam folders, ensure your email address was entered correctly and allow a few minutes for delivery before requesting another code.
Please ensure your charger is connected to WiFi, your phone remains nearby during the update and you wait the full 5 minutes after confirmation. If issues persist, please contact waEV-charge support.
You can either contact ourselves or a local electrician to replace the breaker. If via ourselves this would cost a one-time £120 +VAT fee which includes parts and labour.
A Dual Rate tariff has separate daytime and nighttime electricity rates. waEV-smart will automatically aim to charge your vehicle during the cheaper off-peak periods.
At current our units cannot be daisy chained.
If the route of cabling or the charger location crosses any boundary lines that are not owned by yourself, permissions would be needed from the relevant authority for it to be installed.