Got a question? Let us help.

Is there a minimum order?

Our pricing structure is designed for larger orders however we are happy to fulfil anything from 1 x charger up to 1000+ chargers. To benefit from lower pricing however, we suggest a minimum order of 10 or more chargers to truly benefit.

Other commonly asked questions

Is there a minimum order?

Our pricing structure is designed for larger orders however we are happy to fulfil anything from 1 x charger up to 1000+ chargers. To benefit from lower pricing however, we suggest a minimum order of 10 or more chargers to truly benefit.

When will my charger be installed?

Once your order has been placed, our bookings team will be in touch to confirm all information and pass to our installer partner to arrange a convenient day to install your charger. We aim to have all chargers installed within 2 weeks of your order being placed.

Can I use waEV-smart without connecting my car?

Yes. Vehicle integration is optional and can be skipped during setup.

My charger is not appearing in the app.

Please check your charger is powered on, connected to WiFi, Bluetooth is enabled on your phone and the firmware update has completed successfully.

My smart charging isn’t starting.

Please ensure your charging schedule is active, your tariff settings are correct and your vehicle does not have conflicting charging timers enabled.