Please check your charger is powered on, connected to WiFi, Bluetooth is enabled on your phone and the firmware update has completed successfully.
Once your order has been placed, our bookings team will be in touch to confirm all information and pass to our installer partner to arrange a convenient day to install your charger. We aim to have all chargers installed within 2 weeks of your order being placed.
No. waEV-smart requires its own separate waEV-charge account credentials.
The Charger Lock function is coming soon. Once available, charging outside of your configured off-peak tariff window will be restricted unless Boost mode is manually activated.
Flex charging can help reduce charging costs, increase renewable energy usage, reduce pressure on the electricity grid and allow customers to earn smart charging rewards.
waEV-charge work alongside a network of EV installers to cover the UK Nationwide, therefore we are able to offer the complete sales, install and aftercare package. Once your order is placed, we will connect you with your local installer.