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What can I see on the Dashboard?

Your Dashboard shows charger status, charging history, connected devices, recent charging sessions and reward balances.

Other commonly asked questions

Can I use waEV-smart alongside tariffs such as Intelligent Octopus Go or OVO Charge Anytime?

No. Tariffs such as Intelligent Octopus Go, EON Next Smart and OVO Charge Anytime cannot currently be used in conjunction with waEV-smart smart scheduling or rewards. These tariffs require the energy provider to have direct control over charging sessions, which conflicts with waEV-smart scheduling functionality.

Who is Axle Energy?

Axle Energy is waEV-charge’s authorised flexibility services partner, helping power the smart charging and rewards functionality behind waEV-smart. Axle Energy helps balance electricity demand across the grid by intelligently shifting EV charging to more optimal times.

My smart charging isn’t starting.

Please ensure your charging schedule is active, your tariff settings are correct and your vehicle does not have conflicting charging timers enabled.

What are the benefits of flex charging?

Flex charging can help reduce charging costs, increase renewable energy usage, reduce pressure on the electricity grid and allow customers to earn smart charging rewards.

Do I need permissions to install an EV charger?

If the route of cabling or the charger location crosses any boundary lines that are not owned by yourself, permissions would be needed from the relevant authority for it to be installed.