You can either contact ourselves or a local electrician to replace the breaker. If via ourselves this would cost a one-time £120 +VAT fee which includes parts and labour.
Please check your charger is powered on, connected to WiFi, Bluetooth is enabled on your phone and the firmware update has completed successfully.
Our chargers and smart app work with all OVO tariffs, however, as the OVO Charge anytime tariff requires full control over charging, your car must also integrate with them. You can check your compatibility via the below links:
https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers
The waEV-charge EV chargers are fully OZEV certified and meet the new June 2022 regulations, therefore it is eligible for all available government grants. Please click here for more information on current grants.
A Dual Rate tariff has separate daytime and nighttime electricity rates. waEV-smart will automatically aim to charge your vehicle during the cheaper off-peak periods.
Once your order has been placed, our bookings team will be in touch to confirm all information and pass to our installer partner to arrange a convenient day to install your charger. We aim to have all chargers installed within 2 weeks of your order being placed.