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What is a Dual Rate tariff?

A Dual Rate tariff has separate daytime and nighttime electricity rates. waEV-smart will automatically aim to charge your vehicle during the cheaper off-peak periods.

Other commonly asked questions

What are the benefits of flex charging?

Flex charging can help reduce charging costs, increase renewable energy usage, reduce pressure on the electricity grid and allow customers to earn smart charging rewards.

Why do I need to authenticate my energy supplier?

Authentication allows waEV-smart to optimise charging around your tariff and access eligible smart charging features and rewards.

What is the difference between the EV1i and EV1s?

The EV1i is a tethered EV charger meaning it comes with a 5-meter cable attached to plug into your car. The EV1s is untethered meaning you are able to connect your own charging cable. The EV1s does not come with a charging cable.

What if I need more charge than my off-peak schedule allows?

If you need additional charging outside of your normal off-peak hours, you can either use Boost mode or temporarily extend your tariff schedule settings within the app.

Can I change my charging schedule later?

Yes. Charging schedules and preferences can be updated within the app at any time.