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What is a Single Rate tariff?

A Single Rate tariff means your electricity costs the same price all day and night.

Other commonly asked questions

Do I need a waEV-charge charger to use waEV-smart?

Yes. waEV-smart is designed specifically for compatible waEV-charge chargers.

What happens if the consumer unit fails after the 12-month warranty?

You can either contact ourselves or a local electrician to replace the breaker. If via ourselves this would cost a one-time £120 +VAT fee which includes parts and labour.

Where can I find support in the app?

Tap the menu icon in the top-right corner of the app to access FAQs, support, live chat and additional information.

I haven’t received my verification code.

Please check your junk or spam folders, ensure your email address was entered correctly and allow a few minutes for delivery before requesting another code.

Why do I need to authenticate my energy supplier?

Authentication allows waEV-smart to optimise charging around your tariff and access eligible smart charging features and rewards.