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What is a Single Rate tariff?

A Single Rate tariff means your electricity costs the same price all day and night.

Other commonly asked questions

Am I eligible for flex charging rewards?

Customers must have a compatible waEV-charge charger, a SMETS2 smart meter installed and communicating correctly, an eligible dual rate electricity tariff and a compatible charging setup connected to waEV-smart.

How long is the warranty on your charger and any equipment installed?

All waEV-charge units come with a three year warranty, any materials installed in conjunction with the waEV-charge e.g. new consumer unit comes with a 12 month warranty.

I haven’t received my verification code.

Please check your junk or spam folders, ensure your email address was entered correctly and allow a few minutes for delivery before requesting another code.

What are the benefits of flex charging?

Flex charging can help reduce charging costs, increase renewable energy usage, reduce pressure on the electricity grid and allow customers to earn smart charging rewards.

Why do I need to authenticate my energy supplier?

Authentication allows waEV-smart to optimise charging around your tariff and access eligible smart charging features and rewards.