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What is a Smart tariff?

A Smart tariff is specifically designed for energy-provider-controlled EV charging, where your energy supplier directly manages and controls when your vehicle charges. Examples include Intelligent Octopus Go, EON Next Smart and OVO Charge Anytime.

Other commonly asked questions

Can I have an EV charger for my apartment?

The waEV-charge EV chargers are suitable for both single domestic dwellings, apartment blocks and commercial environments. As standard, our EV1i charger is setup for single domestic properties however our UK based team will custom build your charger based on your requirement.

What is waEV-smart?

waEV-smart is the smart charging platform from waEV-charge that helps optimise your EV charging automatically, allowing you to charge during cheaper periods and potentially earn rewards through smart energy balancing.

How do waEV-smart rewards work?

waEV-smart rewards are based on the number of eligible smart charging sessions completed each month. Currently, customers completing 3 charge sessions or more will receive £5, 15 charge sessions or more will receive £10, and 30 charge sessions or more will receive £15. Customers must also have a compatible SMETS2 smart meter installed and be on an eligible dual rate tariff to qualify for rewards. Rewards are not guaranteed and are subject to change. waEV-Smart reserves the right to change the amount of rewards at any time via email notice to you.

Where can I find support in the app?

Tap the menu icon in the top-right corner of the app to access FAQs, support, live chat and additional information.

What is the delivery time?

All online orders are shipped on a next day service and dispatched same day if ordered before 12pm.