A Smart tariff is specifically designed for energy-provider-controlled EV charging, where your energy supplier directly manages and controls when your vehicle charges. Examples include Intelligent Octopus Go, EON Next Smart and OVO Charge Anytime.
The Charger Lock function is coming soon. Once available, charging outside of your configured off-peak tariff window will be restricted unless Boost mode is manually activated.
Your Access Code can be found at the back of the installer manual supplied with your charger.
Please ensure your charging schedule is active, your tariff settings are correct and your vehicle does not have conflicting charging timers enabled.
All online orders are shipped via FedEx.
Support options are available directly within the waEV-smart app menu, including FAQs, Live Chat and additional support resources.