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What is a Standard Install, and what does it cover?

Standard installation covers installation of your waEV-charge EV charger on a brick or plaster wall, a maximum run of 10m of cable from the wall-mounted position to your consumer unit (fuse box), with no civil or remedial electrical work required.

Other commonly asked questions

Do I need to update my charger before using waEV-smart?

Yes. Your charger must first be updated to the latest compatible firmware version before app setup can begin.

What is a Dual Rate tariff?

A Dual Rate tariff has separate daytime and nighttime electricity rates. waEV-smart will automatically aim to charge your vehicle during the cheaper off-peak periods.

Do I need to create an account?

Yes. You will need a waEV-charge account to use waEV-smart.

Can I finance my EV charger purchase?

Yes, 0% finance is available for EV chargers, but it applies only to installed chargers rather than charger-only purchases. To qualify, the total cost of the installed charger must meet the minimum loan amount of £250, and a 10% deposit is required upfront.

Can waEV-smart currently support Smart tariffs?

At present, waEV-smart does not support Smart tariffs where charging must be fully controlled by the energy provider. If Smart is selected during setup, the app will display an error message explaining that this tariff type is currently unsupported due to a control conflict between the supplier-managed charging system and waEV-smart scheduling.