Got a question? Let us help.

What is the delivery cost for online orders?

All online orders are delivered free of charge.

Other commonly asked questions

What is the delivery time?

All online orders are shipped on a next day service and dispatched same day if ordered before 12pm.

What is waEV-smart?

waEV-smart is the smart charging platform from waEV-charge that helps optimise your EV charging automatically, allowing you to charge during cheaper periods and potentially earn rewards through smart energy balancing.

What are the benefits of flex charging?

Flex charging can help reduce charging costs, increase renewable energy usage, reduce pressure on the electricity grid and allow customers to earn smart charging rewards.

Are you compatible with OVO Charge Anytime?

Our chargers and smart app work with all OVO tariffs, however, as the OVO Charge anytime tariff requires full control over charging, your car must also integrate with them. You can check your compatibility via the below links:

https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers

How long is the warranty on your charger and any equipment installed?

All waEV-charge units come with a three year warranty, any materials installed in conjunction with the waEV-charge e.g. new consumer unit comes with a 12 month warranty.