All online orders are shipped on a next day service and dispatched same day if ordered before 12pm.
You can either contact ourselves or a local electrician to replace the breaker. If via ourselves this would cost a one-time £120 +VAT fee which includes parts and labour.
Yes. Your charger must first be updated to the latest compatible firmware version before app setup can begin.
Yes. Manual charging is still available when needed. Once your vehicle is plugged in, a Boost option will appear on the main Dashboard screen. Selecting Boost will immediately begin charging outside of your smart schedule.
If the route of cabling or the charger location crosses any boundary lines that are not owned by yourself, permissions would be needed from the relevant authority for it to be installed.
Support options are available directly within the waEV-smart app menu, including FAQs, Live Chat and additional support resources.