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What is the difference between the EV1i and EV1s?

The EV1i is a tethered EV charger meaning it comes with a 5-meter cable attached to plug into your car. The EV1s is untethered meaning you are able to connect your own charging cable. The EV1s does not come with a charging cable.

Other commonly asked questions

What happens if my vehicle integration disconnects?

If the integration disconnects for any reason, such as the vehicle manufacturer service going offline, the charger will default to charging at the maximum rate during the configured off-peak charging period, provided the vehicle is plugged in.

Can I use waEV-smart alongside tariffs such as Intelligent Octopus Go or OVO Charge Anytime?

No. Tariffs such as Intelligent Octopus Go, EON Next Smart and OVO Charge Anytime cannot currently be used in conjunction with waEV-smart smart scheduling or rewards. These tariffs require the energy provider to have direct control over charging sessions, which conflicts with waEV-smart scheduling functionality.

How do I contact waEV-charge support?

Support options are available directly within the waEV-smart app menu, including FAQs, Live Chat and additional support resources.

Where can I download the waEV-smart app?

The waEV-smart app is available on both the Apple App Store and Google Play Store.

What is a Dynamic tariff?

A Dynamic tariff changes electricity pricing throughout the day based on wholesale energy market conditions, allowing waEV-smart to optimise charging around lower-cost periods.