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What should I select if I’m on a Smart tariff?

If your energy provider requires full control of charging sessions, we currently recommend using the provider’s native smart charging functionality rather than waEV-smart scheduling.

Other commonly asked questions

What happens if my vehicle integration disconnects?

If the integration disconnects for any reason, such as the vehicle manufacturer service going offline, the charger will default to charging at the maximum rate during the configured off-peak charging period, provided the vehicle is plugged in.

What is a Single Rate tariff?

A Single Rate tariff means your electricity costs the same price all day and night.

Can I use waEV-smart alongside tariffs such as Intelligent Octopus Go or OVO Charge Anytime?

No. Tariffs such as Intelligent Octopus Go, EON Next Smart and OVO Charge Anytime cannot currently be used in conjunction with waEV-smart smart scheduling or rewards. These tariffs require the energy provider to have direct control over charging sessions, which conflicts with waEV-smart scheduling functionality.

What is the delivery time?

All online orders are shipped on a next day service and dispatched same day if ordered before 12pm.

Do I need to change energy providers or be on a specific tariff for this to charge my car?

You do not need to be with any specific energy provider or tariff for your EV charger to work, it’s just advised to speak to your energy company as most offer off peak charging tariffs which can save you a significant amount in charging costs if utilised.