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You can either contact ourselves or a local electrician to replace the breaker. If via ourselves this would cost a one-time £120 +VAT fee which includes parts and labour.

Yes. Charging schedules and preferences can be updated within the app at any time.

If your energy provider requires full control of charging sessions, we currently recommend using the provider’s native smart charging functionality rather than waEV-smart scheduling.

waEV-smart allows you to automatically schedule charging during off-peak periods, optimise charging around your energy tariff, connect compatible EVs directly, monitor charging sessions and history, earn rewards and manage your charger remotely.

Support options are available directly within the waEV-smart app menu, including FAQs, Live Chat and additional support resources.