Got a question? Let us help.

Will the app show charging costs?

A cost-per-session feature is currently being added, which will allow users to enter their electricity tariff pricing and view estimated charging session costs.

Other commonly asked questions

Do I need to update my charger before using waEV-smart?

Yes. Your charger must first be updated to the latest compatible firmware version before app setup can begin.

Are you compatible with Octopus Intelligent Go?

Our chargers and smart app are compatible with all Octopus tariffs, including Octopus Intelligent Go.

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https://octopus.energy/intelligent-octopus-go/eligibility/

Can I change my charging schedule later?

Yes. Charging schedules and preferences can be updated within the app at any time.

Does my vehicle need to be integrated with waEV-smart?

No. Vehicle integration is optional. However, integrating your vehicle allows waEV-smart to read the vehicle state of charge directly, meaning you can set a target battery percentage rather than selecting a specific kWh amount.

What is a Dynamic tariff?

A Dynamic tariff changes electricity pricing throughout the day based on wholesale energy market conditions, allowing waEV-smart to optimise charging around lower-cost periods.