communication was 10/10 , customer service was 10/10 . The overall experience was nothing short of amazing , i can not praise the company enough booked and installed in less than 1 week The engineer arrived at 7.45 am , started work at 8am and was so polite , informative and very tidy , our charger was completely installed in record time .. don't hesitate book today , charger is very sleek too.