Connect with us on WhatsApp for prompt support. Our UK-based team is available to assist with any questions you might have. Opens in a new tab.
Start chat
chat
Request a call from one of our team members by clicking below. It's the most convenient way to receive assistance at a time that suits both you and us.
Book a call
call
Get answers to commonly asked topics.
You can either contact ourselves or a local electrician to replace the breaker. If via ourselves this would cost a one-time £120 +VAT fee which includes parts and labour.
The waEV-charge EV chargers can only be operated once the unique RFID waEV-Card is swiped or ev.energy smart charging app is activated therefore you’re fully protected from unauthorised use.
Yes, 0% finance is available for EV chargers, but it applies only to installed chargers rather than charger-only purchases. To qualify, the total cost of the installed charger must meet the minimum loan amount of £250, and a 10% deposit is required upfront.
You do not need to be with any specific energy provider or tariff for your EV charger to work, it’s just advised to speak to your energy company as most offer off peak charging tariffs which can save you a significant amount in charging costs if utilised.
The waEV-charge EV chargers are suitable for both single domestic dwellings, apartment blocks and commercial environments. As standard, our EV1i charger is setup for single domestic properties however our UK based team will custom build your charger based on your requirement.
The waEV-charge EV chargers are fully OZEV certified and meet the new June 2022 regulations, therefore it is eligible for all available government grants. Please click here for more information on current grants.
The EV1i is a tethered EV charger meaning it comes with a 5-meter cable attached to plug into your car. The EV1s is untethered meaning you are able to connect your own charging cable. The EV1s does not come with a charging cable.
Our chargers and smart app work with all Octopus and OVO tariffs, however, as the Octopus Intelligent & OVO Charge anytime tariff requires full control over charging, your car must also integrate with them. You can check your compatibility via the below links:
https://octopus.energy/intelligent-octopus-go/eligibility/
https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers
All waEV-charge units come with a three year warranty, any materials installed in conjunction with the waEV-charge e.g. new consumer unit comes with a 12 month warranty.